Privacy Policy
Last Updated: November 20, 2025
1. Introduction
Rebo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address (for email/password accounts)
- Name and profile photo (when using Apple, Google, or Facebook Sign In)
- Authentication tokens (to maintain your session)
2.2 Profile Information
You may optionally provide:
- Profile photo
- Display name
- Bio or description
2.3 Location Data
We collect location information to:
- Show rental properties near you
- Improve search results
- Provide location-based services
Note: You can control location permissions in your device settings. The App requires location access to function properly.
2.4 User-Generated Content
We store content you create, including:
- Property reviews and ratings
- Photos and images uploaded with reviews
- Comments and interactions
2.5 Subscription Information
We collect:
- Subscription status (Free or Pro)
- Transaction IDs (from Apple's App Store)
- Subscription start and end dates
- Note: We do NOT store your payment information - this is handled securely by Apple
2.6 Usage Data
We automatically collect:
- Device information (model, OS version)
- App version
- Crash reports and error logs
- Usage statistics
3. How We Use Your Information
| Purpose |
Data Used |
| Account management |
Email, authentication tokens |
| Show nearby properties |
Location data |
| Display your reviews |
User-generated content |
| Manage subscriptions |
Subscription information |
| Improve the App |
Usage data, crash reports |
| Customer support |
All relevant account data |
4. Data Sharing and Disclosure
4.1 Public Information
The following information is publicly visible to other users:
- Your display name
- Profile photo
- Reviews and ratings you post
- Photos uploaded with reviews
4.2 Service Providers
We share data with trusted third-party services:
- Firebase (Google) - Database, authentication, storage, and push notifications
- Apple - In-app purchases and subscriptions
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
4.4 What We DON'T Do
- We do NOT sell your personal information
- We do NOT share your data with advertisers
- We do NOT use your data for marketing purposes
5. Data Security
We implement security measures to protect your information:
- Encrypted data transmission (HTTPS/TLS)
- Firebase Security Rules to control data access
- Secure authentication via Firebase Auth
- Regular security audits
6. Your Privacy Rights
GDPR Rights (European Users)
If you are in the European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your data
- Restriction: Request restricted processing
CCPA Rights (California Users)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Opt-out of the sale of personal information (we don't sell data)
- Request deletion of personal information
- Non-discrimination for exercising your rights
How to Exercise Your Rights
To exercise any of these rights:
- Email us at support@reboreviews.com
- Contact us through the App's support section
- Or delete your account directly through the App (Profile → Delete Account)
7. Account Deletion
You can delete your account at any time:
- Open the App
- Go to Profile
- Scroll down to "Delete Account"
- Confirm deletion
When you delete your account:
- All your reviews are permanently deleted
- All uploaded images are removed
- Your profile data is erased
- Your subscription is cancelled (if active)
- Your authentication credentials are removed
- This action is irreversible
8. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Data Retention
We retain your data:
- Active accounts: Until you delete your account
- Deleted accounts: Data is permanently removed within 30 days
- Legal requirements: We may retain certain data longer if required by law
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
12. Push Notifications
We may send push notifications for:
- New reviews on properties you've reviewed
- Responses to your reviews
- Important account updates
You can disable push notifications in your device settings at any time.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending a notification (for material changes)
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
15. Data Protection Officer
For GDPR-related inquiries, you may contact our Data Protection Officer at support@reboreviews.com or through the App's support system.
By using Rebo, you acknowledge that you have read and understood this Privacy Policy.